Privacy Policy

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, postal address)
• Property information for solar assessments
• Communication preferences
• Payment information for services

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website information
• Device information and operating system

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our solar energy services
• Respond to your inquiries and provide customer support
• Send you service updates and promotional communications (with your consent)
• Conduct site assessments and prepare solar installation quotes
• Process payments and manage your account
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup procedures

5. Your Rights

Under UK data protection laws, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:

• The nature of the information and how it is used
• Legal and regulatory requirements
• Contractual obligations
• Business needs and legitimate interests

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than the UK. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: